BY AN ACCOUNT MANAGER
If you have been contacted by our office, please consider the following suggestions that may help you resolve your conflict.
Your account came to us from someone who values your business. However, just as you depend on an income to pay your bills, those who extend credit must have payment for their goods and services in order to pay their bills and remain in business.
Now, your account is past due. It is time to find a solution.
If you believe you do not owe this bill or have questions about this bill please contact us immediately! This allows us to provide a response to the issues you raise. If you do owe the bill, please make payment now. If you are unable to pay in full at this time, please let us know why and we can establish a suitable payment arrangement. Whatever the reasons are for your delinquency, to get this matter resolved you should contact our offices.
Please read any notices or letters that we send to you carefully. They contain important information about your account and options to resolve it.
Helping consumers like yourself solve their financial problems is our commitment. Our staff is experienced in the field and are able to assist you if you let them.
If your account is in our office, it may have been already reported to the credit reporting agencies as we report all accounts to the credit reporting agencies. This usually takes place 30-60 days after the account is placed in our office.
BY AN ACTION ADVISOR
If you have been contacted by an Action Advisor it means that your account has been selected for legal action. Please understand that if you contact us you may be able to rescind the process. Communication with us remains your best tool in controlling the outcome of this process.
If you were contacted regarding someone you do not know.
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